GraphQLConf FAQ

Contact Us

Answers to many common questions are readily available on this event’s website. If you cannot find the answer to your question, you are welcome to contact us by emailing graphql_events@linuxfoundation.org.

Confidentiality

We never sell attendee lists or contact information, nor do we authorize others to do so. If you receive an email claiming to sell an attendee list for a Linux Foundation event, please forward it to events@linuxfoundation.org.

Code of Conduct

The GraphQL Foundation and the Linux Foundation are dedicated to providing a harassment-free experience for participants at all of our events, whether they are held in person or virtually. GraphQLConf is a working conference intended for professional networking and collaboration within the open source community. It exists to encourage the open exchange of ideas and expression and requires an environment that recognizes the inherent worth of every person and group. While at GraphQLConf or related ancillary or social events, any participants, including members, speakers, attendees, volunteers, sponsors, exhibitors, booth staff and anyone else, should not engage in harassment in any form.

This Code of Conduct may be revised at any time by The GraphQL Foundation or The Linux Foundation and the terms are non-negotiable. Your registration for or attendance at GraphQL, whether in person or virtually, indicates your agreement to abide by this policy and its terms.

Please read the full Code of Conduct for the complete policy and terms.

Diversity & Inclusion

Education and collaboration are vital to the future of the open source ecosystem, and it is imperative to us that everyone in the community that wants to participate feels welcome to do so regardless of gender, gender identity, sexual orientation, disability, race, ethnicity, age, religion or economic status. Our code of conduct outlines our expectations for all those who participate in our community, as well as the consequences for unacceptable behavior.

We offer diversity and need based scholarships and have considered a broad range of both onsite resources and emergency resources as well as a health & safety policy.

If you have ideas on how we can create a more inclusive event, please do not hesitate to let us know. Contact Emily Ruf, Senior Event Manager, at eruf@linuxfoundation.org.

CHAOSS D&I Event Badge

Awarded to events in the open source community that fosters healthy D&I practices. Learn More.

Invoices & Certificates of Attendance

Registration Invoices

Invoice receipts are downloadable from the confirmation email you received after registering under the Payment Receipt Information section. If the downloadable invoice receipt does not meet your needs or you need to have your confirmation email resent, please submit your request here. Please include any additional customization you need for your invoice receipt in the request.

Certificates of Attendance

To request a Certificate of Attendance, please submit a request here.

Please note: We verify attendance through the registration system, and Certificate of Attendance letters are sent out after the event is completed.

Refund Policy

Cancellations

If you must cancel for any reason, please sign back into your registration, click the “Register/Modify” button and select “Unregister.” If you need further assistance, email registration@linuxfoundation.org.

Refunds will only be issued for cancellations received two weeks prior to the event start date, including bulk ticket request refunds, and will appear as a credit on the card’s statement 7 – 10 business days after cancellation. Due to the ongoing pandemic, individual refund requests due to COVID-19 positive tests will be honored up until the start date of the event, and must be accompanied by a photo of a positive COVID-19 test.

Please note: Refunds can only be issued on the card the original payment was made.

Substitutions

If you are unable to attend, you may substitute another attendee in lieu of cancellation. To substitute an attendee, sign back into your registration , click the “Register/Modify”, and select “Transfer Registration” on your confirmation page.